Details to share before dispatch
The vehicle condition and loading environment determine which equipment can be discussed. Describe whether the vehicle rolls and steers, its location, access limitations, and the receiving destination.
Confirm the complete request
Standard tows start at $125. Availability, equipment, timing, and the complete price depend on the vehicle, pickup access, destination, and service conditions. Confirm every detail by phone before dispatch.
Choose service from the vehicle condition
A service name alone does not select the right truck. Tell the operator whether the vehicle starts, rolls, steers, brakes, has keys, has damaged wheels, sits low to the ground, or has collision damage.
- Does the vehicle roll freely?
- Are any wheels locked, missing, or damaged?
- Is the steering or suspension damaged?
- Is the vehicle inside a garage or controlled property?
Pickup access can change the plan
A usable address may still contain multiple gates, garage ramps, low branches, soft ground, tight turns, or a blocked approach. Provide the vehicle position within the property and describe the path from the entrance.
Prepare the destination
Confirm that the repair shop, dealer, residence, body shop, or other receiving location will accept the vehicle. Ask about after-hours drop procedures, key placement, gate codes, and where the vehicle may be left.